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Documentation

Step-by-step guides to help you get the most out of Sentinel.

Getting Started

Go from sign-in to your first connected channel

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Connect WhatsApp

Connect via QR and start sending/receiving messages

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Connect Telegram

Connect with phone + code (and 2FA if enabled)

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Live Chat Widget

Create, customize, secure, and embed your website chat

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Inbox Basics

Pick a channel and respond fast with full context

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Contacts

Save customers, add tags, and initiate messages

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AI Setup

Top up AI wallet, upload knowledge, and enable auto-replies

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Broadcast

Import recipients, build templates, and schedule broadcasts

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Add Members

Invite agents to your business workspace

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Change Ownership

Transfer ownership to another member

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Edit Business

Rename, change plan, and disconnect channels

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Troubleshooting

Common issues and quick fixes

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Documentation overview
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Sentinel

One inbox for every customer conversation. Unify WhatsApp, Telegram, and Live Chat with AI-powered workflows.

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